Research Scientist

Embracing Change, Seeking Growth, and Finding Harmony

Vision

Experiences and a solid analytical mindset seek to unite the academy and industry.

Education

Applied Communication Science, Ph.D.

Business Administration, MPhil.

Publications

Social Media & Society: Digital Nomads and the Covid-19 Pandemic

First Monday: Community Identities Under Perturbation

Experience

-SAS (Scandinavian Airlines) Stockholm Consumer Insights Analyst Projects: Working with analysis of large datasets and leveraging insights to multiple stakeholders, customer life cycle activities, A/B testing, and scoring.

-SAS Eurobonus, Stockholm Key Account Manager, Loyalty & Partnerships, Working with leading brands such as American Express & MasterCard, conducting business cases & revenue analysis of loyalty solutions

-Nordnet Bank AB, Stockholm Consumer Insight Manager Working on customer retaining activities, customer life cycle, segmentation of the target markets, web campaigns and data analysis. Keen on customer surveys, data-driven communication, target audiences

-TXL AB, Stockholm Product Manager CRM solutions, customer support for Music retail sales systems, web administration